Parts & Service

ID Technology leverages our broad North American presence and strong reputation for service and support for all labeling and coding solutions we provide.

Click to find the closest sales or service representative in your area

Our dedicated and reliable team of account managers and service/support technicians are closer to you to provide unsurpassed service and support. We leverage our expanded resources to bring you broader coverage with personalized attention not found in others within our industry. And our service technicians are graduates of the PMMI Certified Trainer Program to ensure you always receive the most professional and thorough level of service and support possible – every time.

To find the closest sales or service representative in your area, click the button to access our Online Sales & Service Directory.

For Depot Repair service requests, or to request and RMA number, please click the applicable button below.

For additional parts or service questions, please complete and submit the form below.

Parts & Service Contact Information

Fill out and submit the contact form to the right with any service, support, or parts needs you may have.

Or reach out to us via telephone at 1-888-438-3242.

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Describe your parts or service needs

PMMI Certified Trainer Program

ID Technology is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

Faster start-up curves
Reduced overtime
Reduced downtime
Improved vendor relationships
Reduced service calls
Improved turnaround time for repairs
Reduced equipment failure
Increased safety
Reduced raw and packaging material losses
Attainment of ongoing high productivity
Reduced changeover times
Reduced consumer complaints