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Additional Links Contact Us- Phone: 817-626-7779
- Toll-Free: 1-888-438-3242
- Email: [email protected]
RELATED PRODUCT BRANDS
As a leading single source provider of high-quality labeling, coding, and marking systems, ProMach designs, manufactures, and integrates custom identification solutions to ensure peak operational efficiency. With advanced systems for applications in primary and secondary packaging, as well as distribution and fulfillment environments, our solutions provide accurate labeling and coding on virtually every substrate in every market.
EXPLORE OTHER PROMACH BUSINESS LINES
ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Parts & Service
ID Technology leverages our broad North American presence and strong reputation for service and support for all labeling and coding solutions we provide.
Click to find the closest sales or service representative in your areaOur dedicated and reliable team of account managers and service/support technicians are closer to you to provide unsurpassed service and support. We leverage our expanded resources to bring you broader coverage with personalized attention not found in others within our industry. And our service technicians are graduates of the PMMI Certified Trainer Program to ensure you always receive the most professional and thorough level of service and support possible – every time.
To find the closest sales or service representative in your area, click the button to access our Online Sales & Service Directory.
For Depot Repair service requests, or to request and RMA number, please click the applicable button below.
For additional parts or service questions, please complete and submit the form below.
Parts & Service Contact Information
Fill out and submit the contact form to the right with any service, support, or parts needs you may have.
Or reach out to us via telephone at 1-888-438-3242.
PMMI Certified Trainer Program
ID Technology is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.
Our certified trainers make a difference by bringing the following to your company:
- Faster start-up curves
- Reduced overtime
- Reduced downtime
- Improved vendor relationships
- Reduced service calls
- Improved turnaround time for repairs
- Reduced equipment failure
- Increased safety
- Reduced raw and packaging material losses
- Attainment of ongoing high productivity
- Reduced changeover times
- Reduced consumer complaints